Verizon will help eligible customers keep unlimited data if their plan was wrongly changed
As you all know, the Samsung Galaxy S3 has been shipping to Verizon customers beginning this week. Those who pre-ordered the device before June 28th were promised they’d get their device with unlimited data intact (June 28th was the start of Verizon’s Share Everything plans that would force users to a tiered plan if they upgraded).
Unfortunately things haven’t been as simple as we’d like them to be. Some customers are being alerted that they have been automatically switched over to one of Verizon’s tiered plans and that their previous plan is no longer available.
That’s not right, obviously, but chances are a quick call to Verizon should set things straight. Go ahead and check your account to make sure everything went as promised. If not, be sure to give Verizon a ring at one of several contact points. [via Droid-Life]