The owners of a Samsung Galaxy S10 , also a Note 10 , in any of its versions do not yet enjoy Android 10 in its stable version, but they can try the beta with this system version and also One UI 2.0 , the new custom layer . We have installed the second beta, the current one, and it works very well. Although now a very serious authentication error has been discovered that can block the phone.
As SamMobile emphasizes , the owners of a Samsung Galaxy S10 and Note 10 who have installed the second beta of Android 10 and One UI 2.0 can be deprived of access to their phone due to an error with the authentication of security services. If this error is activated, the mobile would reject any attempt to enter the phone using the registered methods, such as fingerprint, PIN, pattern or facial recognition.
If you have the second beta installed on your Galaxy S10 or Note 10 activate the Search my Samsung mobile service
First of all, we must clarify that the error is not widespread , so it does not mean that you suffer if you are in the risk group (a Samsung mobile with the second beta of Android 10). We have been using this software version from day one and we have not encountered any problems, but it never hurts to prevent: you can run out of phone access . We must remember that, like any trial version, it is not without failures.
The only way to avoid the problem is to have a way to restore passwords remotely so that you can enter your Samsung mobile in case you suffered the authentication error. If you have the beta on your phone, be sure to follow the steps below:
- Access the settings of your Samsung Galaxy and go to Biometric data and security .
- Enter the Search my mobile menu.
- Make sure that you have registered your Samsung account, that Search my mobile is activated and that the Remote Unlock box is checked.
- From that moment, if the Android 10 and One UI 2.0 error blocked your Samsung Galaxy, you could unlock it from the web by accessing this page with your Samsung account registered on the phone.
- Additionally, you can remove the locking systems as long as Samsung does not release an update to correct the problem. Remember that this makes your phone accessible by anyone : do not remove the lock if you are not in a safe environment.
The risk of testing beta versions is always latent, it is something we must assume. Even so, the truth is that the second beta of Android 10 with One UI 2.0 for the Galaxy S10 and Note 10 works very well in terms of stability and energy consumption . If you have not installed it yet and you feel like it, remember our advice and activate Search my mobile .